How MJM Provided Operational Continuity When an Organisation Lost Its Manager

How MJM Provided Operational Continuity When an Organisation Lost Its Manager

When a long-serving manager left, this organisation faced serious operational risk. We stepped in to provide full continuity - covering finance, governance, membership, and administration - delivering more capability than before at a lower cost than a full-time replacement.

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How MJM Automated an Association’s Membership System and Saved Hundreds of Hours
Case Studies, Operational Systems & Delivery Jared Vinnicombe Case Studies, Operational Systems & Delivery Jared Vinnicombe

How MJM Automated an Association’s Membership System and Saved Hundreds of Hours

An association’s membership systems looked fine on the surface, but hidden manual processes were wasting hours and frustrating members. We redesigned and automated the entire workflow — saving hundreds of admin hours each year and giving members a seamless experience from sign-up to receipt.

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Fixing Broken Membership Systems: How MJM Helped an Association Regain Control
Case Studies, Operational Systems & Delivery Jared Vinnicombe Case Studies, Operational Systems & Delivery Jared Vinnicombe

Fixing Broken Membership Systems: How MJM Helped an Association Regain Control

What happens when your systems don’t talk to each other? For one association, it meant members falling through the cracks — and revenue going with them. MJM uncovered the issue, fixed it, and built the foundation for a stronger, more resilient membership model.

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